Refund and Returns Policy

At Kinsfavor, we value your trust and satisfaction. We strive to deliver high-quality products with utmost care. However, if there’s any issue with your order, we’re here to help.

Eligibility for Returns

• You can request a return within 7 days of receiving your product.
• To be eligible for a return:
  • The item must be unused, in its original packaging, and in the same condition as you received it.
  • There must be a valid reason for the return (e.g., damaged item, wrong product sent, or defective product).
• Returns without a proper reason will not be accepted.

When Can You Request a Return or Refund?

• If you receive a damaged or defective product.
• If the product delivered is incorrect compared to your order.
• If the product is missing parts or incomplete.

Non-Returnable Items

• Personalized or custom-made products.
• Products damaged due to improper use or handling.

Refund Process

• Once we receive and inspect the returned product, we will notify you of the status.
• If approved, your refund will be processed within 5-7 business days to your original payment method.

Replacement Option

Instead of a refund, you can choose to receive a replacement product for damaged or incorrect items at no extra cost.

How to Initiate a Return

• Contact us at thekinsfavor@gmail.com within 7 days of receiving the product.
• Provide your order number, reason for return, and relevant images if needed.
• We will guide you through the return shipping process.